Onda Necklace – 18k Gold Plated, Silver or Rose Gold

We select durable and reliable materials, chosen for their longevity and comfort of use. We apply a fair pricing policy: our pieces are offered without excessive margins or costs related to traditional distribution.

• Leather goods: genuine leather or natural suede, chosen for their stability, density, and resistance to daily use. The leather lining provides better structure and enhances the durability of the models.
  
• Jewelry: 925 silver, high-quality stainless steel, or 18k gold plating depending on the models, to ensure good resistance to oxidation and daily use without loss of shine.
  
• Textiles: natural fibers and high-end blends (wool, cotton, viscose, etc.), selected for their comfort and durability.
  

Each piece undergoes a strict quality control before shipping, to guarantee you a reliable, aesthetic, and pleasant product to use from day one.

Our bags are designed for daily use: spacious enough to carry the essentials of an active day, while maintaining an elegant and structured silhouette.

• Capacity suitable for a 13’’ laptop, a notebook, or a tablet depending on the model
  
• Organized interior compartments: zippered pocket, phone slot, flat pocket
  
• Simple and secure opening, designed for regular use without fragility
  
• Volume designed to remain functional without giving the impression of a bulky tote bag
  

Our models prioritize useful, stable, and discreet capacity, to naturally fit both a professional pace and your city outings.

Our suede and leather bags are designed for regular use and require little maintenance. Here are some simple steps to preserve their condition over time:

• Suede: use a soft brush dedicated to suede to dust off and revive the material. In case of a small mark, a light pass with a suede eraser is usually enough.
  
• Smooth leather: gently clean with a slightly damp cloth, then occasionally apply a leather milk or balm to maintain the material’s suppleness.
  
• Storage: keep the bag filled with tissue paper or its dust bag to preserve its shape. Avoid prolonged exposure to direct sunlight or humidity.
  
• Daily use: suede and leather naturally develop a patina; this slight change is part of the material’s character and does not affect its quality.
  

If needed, we remain available to advise you according to the model you own.

We ship to most countries worldwide with tracked and secure delivery service.

• Delivery times: 4 to 8 business days depending on the destination
  
• Systematic tracking: each order has a tracking number provided as soon as it ships
  
• Cost transparency: displayed prices include applicable taxes; no additional fees are requested upon receipt
  
• Reliable service: our logistics partners are selected for consistent delivery times and careful handling of items
  

We remain available if you wish to check a delivery time for a specific destination.

Yes. Delivery is free on all orders, with no minimum purchase.

Each shipment comes with a tracking number provided as soon as it is dispatched, so you can track your package with complete transparency.

You have 60 days to return an item if you wish to exchange it or receive a store credit.

Store credits are valid indefinitely and can be used across the entire site.

If you prefer a refund, it will be made to the original payment method. A flat fee is deducted to cover part of the logistical costs associated with the return and quality control.

Items must be returned new, unused, and accompanied by their original packaging to ensure prompt processing.

Our team remains at your disposal to assist you with your request or to advise you before your order.

Our customer service is here to assist you with any questions before or after your order. You can contact us at any time at the address contact@latelierdemalte.com or via our contact form.

Our response hours (Paris, France time):

• Monday to Friday: 8:00 AM – 9:00 PM
  
• Saturday: 8:00 AM – 7:00 PM
  
• Closed on Sunday
  

For faster processing, please do not hesitate to provide your order number as well as your first and last name.

All requests are handled directly by our team, without intermediaries, to ensure reliable and personalized follow-up.

Yes. All our creations are delivered in a case or carefully wrapped packaging, suitable for gifting.

We also offer:

• Gift Cards: an elegant option to offer the freedom of choice.
  
• Jewelry Subscriptions: the monthly receipt of an exclusive creation, to give or to treat yourself.
  
• Mystery Box: a selection prepared by our team, containing a piece chosen for its style and quality.