Delivery and return

Concierge Delivery

• 📦 Museum packaging: Your jewelry travels in a velvet case.
• 🕒 Delivery times: Standard 2-6 days ( free ) / Express (fee of €5.99).
• 📍 Real-time tracking: SMS and email notifications at every step.

Friction-Free Returns

• 🔄 30 days to change your mind: Scan the QR code included in your package, our White Glove team will take care of everything.
• 💸 Refund within 48 hours or immediate exchange.

At L'Atelier de Malte, even returns are an experience.